Terms & Conditions

These Terms govern your relationship with the operator of can-play-casino at https://canplay777-ca.com (the Site) and set out the conditions for access and use of our real-money and free-to-play services. Effective date: 23 October 2025.

Definitions

OBSERVE: This section clarifies key terms used throughout these Terms for consistency and legal certainty.

EXPAND: Definitions align with Canadian consumer and gambling industry standards and are intended to avoid ambiguity across provinces/territories.

REFLECT: Using these defined terms ensures uniform interpretation of rights, obligations, and procedures.

Operator: The legal entity that owns and operates the Site and services available at https://canplay777-ca.com.
User/You/Your: Any person who accesses or uses the Site; a Player is a User who holds a registered account and places wagers.
Account: A personal, non-transferable user profile created to access services, including wallet and verification status.
Game(s): Casino and related interactive products offered on the Site, including slots, table games, live dealer games, and any other approved content.
Bet/Wager: A monetary stake placed by a Player on the outcome of a Game in accordance with applicable rules.
Bonus/Promotion: Any promotional value (e.g., bonus funds, free spins, cash-back) subject to specific terms, eligibility, and wagering requirements.
Wagering Requirement: The multiple of bonus and/or deposit that must be staked before bonus-derived winnings become withdrawable.
KYC: Know-Your-Customer procedures, including identity, age, address, and source-of-funds verification.
Responsible Gambling (RG): Tools and policies that help Users manage play (limits, time-outs, self-exclusion).
RNG: Random Number Generator used to determine fair and random outcomes where applicable.
Prohibited Jurisdiction: Any location where our services are not legally permitted, including any Canadian province or territory where we are not authorized.

Account Registration

OBSERVE: Eligibility, verification, and user obligations must follow Canadian age, identity, and AML expectations.

EXPAND: Legal gambling age in Canada varies by province/territory; verification protects minors and the integrity of play.

REFLECT: Compliance with these requirements is a condition of continuing access to the Site.

Eligibility and Age: You must meet the legal gambling age where you reside and access the Site. In most provinces/territories this is 19; it is 18 in Alberta, Manitoba, and Québec. We default to 19+ unless and until verified for the above 18+ provinces. Access from Prohibited Jurisdictions is not allowed.
Creating an Account: Provide accurate personal details and a valid email and mobile number. You must confirm your email and may be required to complete two-factor authentication.
KYC/Verification: Before deposits, betting, or withdrawals, we may request identity, age, address, and payment method ownership documents (e.g., government ID, utility bill, bank/statement) and, where appropriate, source-of-funds/source-of-wealth information. Failure to complete KYC may result in suspension or account closure.
One Account Policy: Only one account per person, household, IP address, and device is permitted. Duplicate accounts may be closed and balances voided subject to applicable law.
Security: You must keep credentials confidential and are responsible for activity under your account. Notify us immediately of suspected unauthorized access.
Accuracy and Updates: Keep your details up to date; we may re-verify information periodically.
Ontario Notice: Real-money services in Ontario are available only if and when the Operator is registered with the Alcohol and Gaming Commission of Ontario (AGCO) and conducts gaming in conjunction with iGaming Ontario (iGO). If we are not so registered, Ontario residents may not use our real-money services.

Betting & Gameplay Rules

OBSERVE: Clear bet placement rules, cancellations, misconduct, and fair play expectations are essential.

EXPAND: Canadian standards require transparency of game rules and fair dealing; live dealer etiquette and chat moderation protect all participants.

REFLECT: These rules ensure fairness and preserve game integrity for all Players.

Placing Bets: A bet is accepted when it appears as confirmed in the game interface or transaction history. Minimum/maximum stakes vary by game and are displayed in the game window.
Game Information: Paytables, RTPs, and specific game rules are provided within each Game. RNG outcomes are final, subject to error handling below.
Cancellations/Modifications: Once placed and accepted, bets cannot be cancelled or modified. If a technical failure prevents completion, the affected round may be voided and stakes returned per game provider rules.
Disconnections/Latency: In case of disconnection, the game outcome may complete server-side. The resulting settled outcome will be recorded in your history.
Errors/Malfunctions: Malfunction voids all pays and plays. Obvious pricing or settlement errors may be corrected, with affected bets voided and stakes returned.
Collusion/Cheating/Fraud: Any advantage play, bots, scripts, chip-dumping, multi-accounting, VPN masking to evade geo-controls, or manipulation of software is prohibited and may lead to bet voidance, account closure, and fund confiscation where permitted by law.
Live Casino Conduct: Respectful behavior is required. Insults, hate speech, harassment, obscene or illegal content in chat are strictly forbidden and may result in chat bans or account sanctions.
Responsible Play: Set deposit, loss, and session limits via account tools where available; you may request time-outs or self-exclusion.

Bonus Terms

OBSERVE: Bonuses must include transparent activation, wagering, timeframes, game restrictions, and anti-abuse provisions.

EXPAND: Canadian consumer law requires clear disclosure of material conditions tied to promotions and fair redemption pathways.

REFLECT: By claiming a bonus, you agree to these specific rules in addition to the general Terms.

Activation: Bonus offers may require opt-in, bonus code entry, or a qualifying deposit. Eligibility, maximum bonus amounts, and expiry dates are shown in each offer.
Wagering: Unless stated otherwise, bonus funds and bonus-derived winnings are subject to a wagering requirement (e.g., 35x bonus) within a stated timeframe (e.g., 7-30 days). Failure to meet wagering within the timeframe forfeits remaining bonus funds and related winnings.
Game Contributions: Slots typically contribute 100% toward wagering; table games, video poker, and live dealer may contribute less or 0%. Contribution rates are specified per offer.
Maximum Bet While Wagering: A per-spin/hand maximum (e.g., CAD 5-10) may apply to protect fair play. Exceeding the cap can void the bonus and related winnings.
Prohibited Actions: Low-risk betting, hedging, equal/zero-risk wagers, bonus hunting, or using strategies that artificially extend gameplay or guarantee profit are prohibited.
Combining Promotions: Promotions cannot be combined unless explicitly allowed. Bonus funds are used after cash funds unless otherwise stated.
Withdrawal Policy: You may withdraw cash balances at any time; withdrawing before meeting wagering may forfeit the bonus and bonus winnings.
Fair Use & Abuse: We may withhold or reclaim bonuses if we reasonably suspect abuse, fraud, or breach of these Terms, acting reasonably and in accordance with applicable law.
Ontario/Restricted Markets: Bonus availability, structure, and advertising may differ or be unavailable where required by local regulation (including Ontario if applicable).

Payments & Withdrawals

OBSERVE: Payment rules must address methods, limits, fees, timing, and AML/KYC controls.

EXPAND: Canadian standards expect clear timelines, verification prior to withdrawal, and ownership checks of payment instruments.

REFLECT: These provisions safeguard Users and the integrity of the payment ecosystem.

Methods: We may offer debit/credit cards, Interac, bank transfer, and select e-wallets. Crypto funding or withdrawals, if ever offered, are subject to strict eligibility and may be unavailable where prohibited (including Ontario, where such methods may be restricted).
Ownership: You may deposit and withdraw only using payment methods held in your name. We may require proof of ownership.
Limits & Fees: Minimum/maximum deposit and withdrawal amounts are displayed in the cashier. We do not charge processing fees unless clearly disclosed; third-party or banking fees may apply.
Processing Times: Deposits are usually instant. Withdrawals are first subject to KYC and security reviews; typical processing is within 1-3 business days after approval, with delivery time dependent on the payment provider.
Verification Holds: We may withhold or reverse transactions pending completion of KYC, fraud checks, or responsible gambling reviews.
Chargebacks: Chargebacks may lead to account suspension and recovery of associated costs.
Payout Path: Where possible, withdrawals are returned via the original deposit method. We may require an alternative regulated method if the original method does not support withdrawals.
Refunds & Voids: If a bet or game round is void due to error/malfunction, the stake may be returned or adjusted per provider rules; bonus-related adjustments follow Bonus Terms.
AML Compliance: We may request source-of-funds/wealth documentation for cumulative activity or unusual patterns and may report suspicious transactions as required by applicable law.

Limitation of Liability

OBSERVE: Set fair obligations, exclusions for technical issues, and proportionate caps.

EXPAND: Limits must not exclude liability where prohibited by law (e.g., fraud, death/personal injury caused by negligence).

REFLECT: These limits align risk between Users and the Operator while respecting mandatory consumer protections.

Fairness & Results: We use reputable providers and RNG-tested games. Posted results and settlements are based on game server records.
No Warranty: The Site is provided "as is." We do not warrant uninterrupted access, absence of errors, or compatibility with your devices.
Technical Failures: We are not liable for interruptions due to internet, network, hardware/software failures, or third-party outages.
Indirect Loss: We are not liable for indirect, incidental, special, or consequential damages, loss of data, profits, or business opportunities.
Cap on Liability: To the maximum extent permitted by law, our aggregate liability for any claim arising from a bet/game shall not exceed the amount of the bet in dispute.
Non-excludable Liability: Nothing limits liability for fraud, fraudulent misrepresentation, or other liability that cannot be excluded under applicable law.

Intellectual Property Rights

OBSERVE: Protect content, software, trademarks, and provider assets.

EXPAND: Users need limited rights to access and use the Site; no implied license is granted.

REFLECT: Respecting IP preserves the integrity of our services and third-party providers.

Ownership: All Site content, software, code, graphics, audio-visual content, logos, and trademarks are owned by the Operator or its licensors and are protected by copyright and trademark laws.
License to Use: We grant a personal, non-exclusive, non-transferable, revocable license to access the Site and play Games for non-commercial purposes.
Restrictions: You may not copy, reproduce, modify, translate, reverse engineer, distribute, or create derivative works from the Site/software without prior written permission.

Privacy & Data Protection

OBSERVE: Data is processed under a dedicated Privacy Policy.

EXPAND: We align with applicable Canadian privacy laws (e.g., PIPEDA and substantially similar provincial laws) and may transfer data internationally with appropriate safeguards.

REFLECT: By using the Site, you consent to processing as described in our Privacy Policy.

Personal data is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and is available on the Site.
We use data to provide services, meet legal obligations (including KYC/AML), prevent fraud, and promote responsible gambling.
You may have rights to access, correction, and deletion subject to legal exceptions; see our Privacy Policy for details and contact channels.

Changes to Terms

OBSERVE: Users must be informed of material updates.

EXPAND: Transparent notice mechanisms support fairness and compliance with Canadian consumer expectations.

REFLECT: Continued use after notice signifies acceptance; disagreement allows cessation and closure.

Notice: We may update these Terms from time to time. Material changes will be communicated via Site banner and/or email (if available) before taking effect.
Effective Date: The "Effective date" at the top indicates when changes take effect.
Your Options: If you disagree with changes, stop using the Site and request account closure and withdrawal of any eligible funds.

Termination & Suspension

OBSERVE: Define grounds, process, and fund handling.

EXPAND: Actions must be reasonable, proportionate, and consistent with law and responsible gambling obligations.

REFLECT: Clear procedures protect both Users and the Operator.

Grounds: Breach of these Terms, failure to pass KYC/AML checks, suspected fraud/cheating, multiple accounts, chargebacks, prohibited jurisdiction access, responsible gambling concerns, or regulatory requirements.
Process: We may suspend or restrict pending investigation and will notify you of decisions when legally and operationally possible.
Funds: If closed for non-fraudulent reasons, we will return any eligible cash balance via an approved method after verification. Funds related to fraud, crime, or breach may be withheld or forfeited as permitted by law.
User-Initiated Closure: You may close your account at any time via support. Self-exclusion tools are available where supported.

Governing Law & Jurisdiction

OBSERVE: Set governing law and a fair dispute process with Canadian consumer protections.

EXPAND: Arbitration/class action waivers may not be enforceable for consumers in certain provinces (e.g., Québec). This section respects such mandatory rules.

REFLECT: A transparent escalation path promotes efficient, fair resolution.

Governing Law: These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law rules. Mandatory consumer protections of your province/territory of residence also apply.
Internal Resolution: Contact us first to resolve any complaint. We will acknowledge within a reasonable time and aim to resolve promptly.
Arbitration/Courts: Except where prohibited by applicable consumer law, unresolved disputes may be referred to binding arbitration seated in Toronto, Ontario under the rules of an established Canadian arbitration body, with proceedings in English. Where arbitration is not permitted or you are a consumer with non-waivable rights (including Québec residents), disputes may be brought in the courts of your province/territory of residence.
No Class Actions: To the extent permitted by law, you and we waive rights to participate in class or representative actions. This does not apply where such waiver is unenforceable.

Regional Compliance Note: Availability of services and remedies may differ by province/territory, including Ontario requirements involving AGCO and iGO registration.

Contact Information

OBSERVE: Provide clear support and legal contact channels.

EXPAND: Where specific details are pending, we identify current status and the official website.

REFLECT: We will update this section when details are finalized.

Official website: https://canplay777-ca.com
Customer support email: not specified
Customer support phone: not specified
Mailing address: not specified
Headquarters/legal address: not specified
Company registration number / tax identification: not specified
Licences/certifications: not specified (service availability may be restricted until applicable authorizations are obtained)
Last updated by: Sophie Tremblay on 23 October 2025